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Cookies Policy

Cookies Policy

Introduction

Cookies are small pieces of data that websites store on a visitor's browser to facilitate website functionality and enhance user experience.

What Are Cookies?

A cookie is a tiny file or block of code stored by a web browser, containing information about your interaction with our site. Cookies can be used for a variety of purposes such as personalising content, remembering user preferences, improving security, and analysing performance.

Why Do We Use Cookies?

We use cookies to improve the quality of your experience on our website. They help us remember things like:

  • Your preferred language
  • Cookie consent settings
  • Login information (for convenience)

Cookies can also assist in understanding how users interact with our site, allowing us to make improvements and adjustments for a better overall browsing experience.

Essential Cookies

Essential cookies are necessary for the proper functioning of our website. They store minimal data required for basic navigation:

  • Session identifiers to maintain login persistence
  • Validation tokens to secure transactions
  • User preferences for language, layout, or font size

These cookies do not store any personal data and expire once you close your browser.

Persistent Cookies

Persistent cookies remain stored on your device even after closing the browser. They help in remembering:

  • Login credentials (for convenience)
  • Customised content settings
  • Subscription status or preferences

We ensure these cookies are securely encrypted to safeguard sensitive information.

Session Cookies

Session cookies temporarily store data and expire when you close your browser or at the end of a user session. They facilitate features such as:

  • Shopping cart functionality for transactions
  • Temporary account registration or sign-up processes
  • Live chat conversation tracking (if enabled)

These cookies ensure that each visit to our site has its own unique state, removing any previous data after closure.

Functional Cookies

Functional cookies improve the efficiency of your experience by storing preferences and settings:

  • Customising content based on location
  • Caching pages for faster loading times
  • Remembering game states or ongoing activity

These cookies contribute towards a seamless browsing process but do not compromise personal security.

Analytics and Performance Cookies

Analytic cookies help in monitoring website performance, user traffic patterns, and potential issues. They allow us to understand:

  • Website usage trends
  • Error frequency and type identification
  • Load times for page sections or content rendering

These insights enable us to continuously refine the site's architecture and improve your experience.

Preference and Language Settings

Cookies help in remembering:

  • Preferred language settings (for global users)
  • Adjusted font sizes or text colours (assistive technologies)

Your preference is stored securely within our systems, ensuring these choices apply consistently across all our platforms and pages.

Login/Session Continuity

Login persistence cookies facilitate returning to your active sessions from any page on the website. They store an encrypted session key tied to a unique identifier for security purposes.

Our cookie management allows for seamless continuity without requiring re-authentication, maintaining user convenience while protecting personal data.

Device Recognition and Security-Related Cookies

Security-related cookies monitor suspicious activity, preventing attacks by:

  • Tracking repeated login attempts from different locations
  • Monitoring changes in your browser type or version
  • Recognising patterns of behaviour associated with malicious intent

These mechanisms secure sensitive areas such as financial transactions, login sessions, and personal settings.

Browser Storage Technologies

In addition to traditional cookies, modern browsers allow websites to store data locally within:

  • Local storage (storage capacity up to 5MB)
  • Session storage (temporary session-based information)

These features enable more sophisticated capabilities but follow the same rules regarding user consent as traditional cookie handling.

Third-Party Integrations and Marketing Preferences

Our platform may host third-party plugins for analytics, advertising, or social media interactions. These services also store cookies to remember your settings:

  • Social sharing buttons
  • Analytics trackers
  • Advertising personalization (remarketing, interest-based)

We clearly indicate the presence of such integrations on each page to allow informed decisions about allowing them.

Marketing and Communication Preferences

Some cookies from third-party analytics and advertising networks collect data for targeted marketing purposes. If you want to control these, consult our privacy policy and browser settings section below.

Managing Cookies in Your Browser

Consent Management

You have full control over cookie storage on your devices:

  • For desktop users: Most browsers allow cookie management through the 'Privacy' or 'Security' preferences.
  • For mobile users: Refer to device manufacturer guides for native app-specific options (like Safari).

For detailed steps, refer to the browser's help centre.

Cookie Controls and Settings

Your web browser should offer these settings:

  1. Accept all cookies

    Store most types of cookies to improve website functionality.

  2. Block some types or from specific websites

    • Block third-party cookies
    • Disable analytics or tracking scripts
  3. Clear cookie data

    Regularly delete stored cookies for improved privacy.

Consider our recommended setup as follows:

  • Always allow essential and persistent security cookies.
  • Set session expiration (if using shared sessions) to improve browsing protection.
  • Allow functional cookies only when required, like caching content for performance improvement.

Clearing or Disabling Cookies

When clearing cookies entirely from your device remember that this may lead to some issues with functionality due to:

  1. Security

    Session security features might not be available if session IDs are lost upon logout.

  2. User preferences

    Some settings and configurations would need re-entering, as the system doesn't retain those outside of cookie storage.

For more detailed information about specific browser handling capabilities visit their official help websites for precise configuration instructions based on your chosen operating environment.

Implications of Disabling Cookies

Your web browsing experience may be compromised in terms of performance or functionality:

  • Faster page loads: If you frequently clear cookies, some performance enhancement features (like caching) will not function.
  • Login persistence issues: You might encounter difficulties logging back into accounts due to session loss when no longer logged in.
  • Marketing personalisation limitations: Some content tailored based on cookie data may require manual input for similar preferences if those are not remembered.

For an optimal experience, consider enabling and allowing cookies according to our recommended guidelines while using shared or private browsing sessions.

Cookie Blocking Technologies

Our platform does not rely heavily on complex tracking mechanisms that could be easily defeated. In this regard:

  • DNT (Do Not Track) Support: Since we operate with clear intentions in view of user consent for targeted marketing and analytics, any data collection strictly adheres to privacy laws.
  • Advertising management systems: Are transparent about usage but not directly tied into invasive cookie settings.

Feel free to reach us should you have questions or need further assistance in understanding our policy and how it affects your browsing experience.